Following government guidelines we have reopened our salons in Scotland and Cardiff. Our salons in England are due o reopen on 12th April. We have put in place the necessary safety precautions to help protect you and our teams. Read our ‘Commitment to keeping you safe’ for full details on our salon safety provisions. We also feel there is responsibility at a personal level for maintaining sanitation and hygiene levels to reduce the risk of infection. We advise that you follow expert guidelines; if you believe you have symptoms related to coronavirus please self-isolate for 14 days and seek medical advice before visiting a salon. You can find the latest government advice here
We will provide you with a fit-tested (disposable) mask when you step inside our salons. You may bring your own but we will still provide you with a mask. We will not provide disposable gloves
Yes – we will offer you hand sanitiser at the start of your service.
Some services are currently not able to be booked. This includes Dry Cuts, because we suspect that due to the length of the lockdown period most customers will require time than is allocated for a dry cut. We also cannot offer Mens Grooming, as this would require removal of clients masks.
For the most part, yes. However there will be some hair and beauty services that will temporarily be unavailable. This includes dry haircuts, facials and body treatments. For full details visit our ‘Commitment to keeping you safe’.
Unfortunately, whilst we adhere to social-distancing protocols in salon, we ask that you refrain from bringing children or friends along with you to the salon. This is to help minimise the number of people in salon and to protect each other. We hope you understand the need for this temporary restriction.
You may visit us to buy hair products without having to book an appointment. However, we ask that you take special care when entering the salon and to maintain social-distancing. If it looks like you will not be able to maintain a safe 2 metre distance, we kindly ask that you leave and try again at a quieter time.
If you’re struggling to find availability on a day that suits you, please call the salon directly to discuss. At the manager’s discretion, the team may be able to call you if a cancellation occurs on that day.
We strongly advise that you follow expert guidelines; if you believe you have symptoms related to coronavirus or have come into contact with someone suspected of coronavirus, please self-isolate for 14 days and seek medical advice before visiting a salon. You can find the latest government advice here.
Yes. If you feel you may have Coronavirus, please self-isolate for 14 days and seek medical assistance as outlined in the government guidelines.
No, we will not be taking temperatures at the door. If you feel you have a temperature or feel unwell with what may be coronavirus symptoms, please self-isolate for 14 days and seek medical assistance as outlined in the government guidelines.
We have put in place various safety measures across our salons, from installing safety screens, supplying all team members and guests with the appropriate PPE as well as increased sanitation procedures. A £3.60 safety levy will be charged to your service to help cover the cost. We assure you no profit is being made and that the surcharge contributes to the vital protective equipment you will find in salon. You can find out more here.
When disposing of a mask we recommend removing only once you leave the salon and place into a zip lock bag and seal before safely disposing into a dustbin.